Delivery
Delivery Options
NEXT DAY DELIVERY is FREE of charge for all orders over £50 - uk only. For orders under that value it is £3.95 for next day delivery - mainland uk only. We do ship to other areas including Europe, USA and Canada, and you will be told the cost of carriage during checkout - before you pay! Please note, this is next 'working' day for items ordered by 3pm. Couriers do not deliver on saturdays. For NON mainland UK items are sent by recorded delivery and normally take 1 to 2 days after despatch.
In all cases a signature is required, so please ensure you let us know if you have any delivery requirements, e.g. deliver to a work address*.
Subject to payment clearance, you should allow one working day for courier items and special delivery, and up to 3 days for recorded delivery. For deliveries outside the uk please allow 3 to 6 days.
*IMPORTANT: If your item is being sent by courier, you must be available to sign for the item. If you don't think you will be in, please provide an alternative address for delivery during the online ordering process, e.g. work, or advise if you are happy for the courier to try a neighbour.If delivery fails you will be carded and then have 5 days to contact the courier to arrange redelivery before the item is returned to us.
Subject to payment clearance, you should allow one working day for courier items and special delivery, and up to 3 days for recorded delivery. For deliveries outside the uk please allow 3 to 6 days.
*IMPORTANT: If your item is being sent by courier, you must be available to sign for the item. If you don't think you will be in, please provide an alternative address for delivery during the online ordering process, e.g. work, or advise if you are happy for the courier to try a neighbour.If delivery fails you will be carded and then have 5 days to contact the courier to arrange redelivery before the item is returned to us.
To check the status of your delivery
Please email carriage@shoe-envy.co.uk and we will check status and email you back
Order Tracking: carriage@shoe-envy.co.uk
